Increase in Performance in Healthcare

CLIENT OVERVIEW:
Regional healthcare system | $4.3 billion revenue | 4,600 employees

Problem

The organization had been experiencing difficulties with hiring and retention in key management roles, in senior nursing roles in particular. The Chief Nursing Officer championed an initiative to develop and retain the next generation from internal talent, by creating succession pools and a comprehensive development program.

Why Pinsight

The organization selected Pinsight to confirm applications acceptance into the program with an objective assessment of skills and potential. They wanted a reliable assessment of leadership skills, not just traits like personality or intelligence.

They also needed a follow-up program that would help participants turn the assessment results into action and change.

Outcome

After 12 months of development, 79% participants improved their leadership skills as measured by a post-test. Overall, participants’ performance on leadership competencies increased by 11%.